Shipping policy

Shipping Policy

At MotorInnovate, we strive to process and ship all orders as quickly as possible.

Order Processing

All orders are typically processed within 1 to 3 business days after payment confirmation. During periods of high demand, this timeframe may be slightly extended.

Delivery Times

Delivery times may vary depending on the destination country and the shipping carrier. On average, orders are delivered within the following estimated timeframes:

  • Europe: 7–12 business days

  • United Kingdom: 5–10 business days

  • United States: 5–10 business days

  • Canada: 8–15 business days

  • Rest of the World: 10–20 business days

These timeframes are estimates and may vary due to external factors such as logistical delays, holiday periods, or customs procedures.

Shipping Costs

Shipping costs are displayed at checkout before the order is confirmed.

Order Tracking

Once your order has been shipped, you will receive a tracking number to monitor your delivery in real time.

Delivery Delays

While we do our best to meet the estimated delivery times, MotorInnovate is not responsible for delays caused by factors beyond our control, including carrier delays or customs processing.

Incorrect Address

It is the customer’s responsibility to provide a correct and complete shipping address. If an order is returned due to an incorrect address, additional shipping fees may apply.

Lost or Damaged Orders

If your order arrives damaged or is not received within a reasonable timeframe, please contact our support team so we can investigate and resolve the issue.

Contact

For any questions related to your order or shipping, please contact us at:
motorinnovateshop@gmail.com